CallTaker

Sophisticated Customer Service Management

Try for Free:

Take Charge of your customer support!

Improve productivity and efficiency of your customer support,

Reduce costs,

Improve your KPI's,

Reduce risk and commitment,

Make your customers happier,

Make senior management happier

Trial for 1 month at no cost, with no commitment.

CallTaker Call Logging

Do it all and more with CallTaker


CallTaker is an affordable, sophisticated and customizable cloud based customer service management system. With CallTaker you can log calls, create requests, assign tasks, run reports, dispatch technicians, manage workflow and more. All this and much more is possible with CallTaker. CallTaker is not just a CRM, but a powerful all-round business management tool for improving efficiency and productivity.

To run smoothly, your business needs customer relationship data that’s automatically updated, with instant access for employees, and provides a full history of all communications, meetings, and documents shared.With CallTaker, your business has one place to store every customer, every lead, every service request, all of their contact info, preferences,and history so your conversations are always personal, relevant, and up-to-date. All available on mobile and desktop, and through powerful reports & dashboards.


CallTaker Call Logging

Take charge of your customer service management

CallTaker ™ is an affordable, sophisticated, cloud-based customer service management system that allows you to connect and service your customers like never before.

  • Log service calls,
  • Create and track requests,
  • Assign tasks,
  • Manage service teams,
  • Run KPI reports,
  • Auto-escalate overdue actions
  • Track faulty equipment
  • Dispatch technicians.

All this and much more is possible with CallTaker.


THE ONLY BUSINESS MANAGEMENT TOOL YOU NEED

All you need, when you need it.


CLOUD BASED

CallTaker is cloud based so it's available anywhere, anytime on any device. It can also be installed on your own host.

CMS

Built in content management system allows you to easily create content pages for service personnel information portals, learning pages and more.

SOCIAL

Connect staff like never before through, mail, chat and insightlful workflow management - all with CallTaker.



SECURE

CallTaker keeps your data secure by backing it up to the cloud, and ensuring it stays out of the wrong hands.

EFFICIENT

With no need for expert IT expertice and an easy to use admin panel, you save time and money with CallTaker.

CUSTOMISE

If installed on your own host, CallTaker can be customised to suit your needs, or intergrated with other software.

What our customers say

Take Charge!

$Reduce your costs,

$improve productivity,

$improve your customer satisfaction,

$make your management happy!